Privacy policy

Last Updated: January 21, 2025

At Three Clovers Clothing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data is handled securely in compliance with applicable laws. By using our website and services, you agree to the collection and use of your information in accordance with this policy.


1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

A. Personal Information

When you make a purchase, create an account, or interact with us, we may collect the following types of personal information:

  • Identification Data: Name, email address, phone number, billing address, shipping address, and payment information (such as credit card details or PayPal account details).
  • Account Data: Username, password, and order history when you create an account.
  • Communication Data: Messages you send us, such as customer service inquiries, feedback, or reviews.

B. Non-Personal Information

We may also collect information that does not personally identify you but helps us improve our website and services, such as:

  • Usage Data: Information about how you use our website, such as browsing patterns, product views, pages visited, and time spent on our site.
  • Device and Technical Data: Data related to your device, including IP address, browser type, operating system, and internet service provider (ISP).
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your experience, analyze trends, and administer the website. See section 5 "Cookies and Tracking Technologies" for more details.


2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and ship products.
  • Customer Support: To provide assistance, respond to inquiries, and handle returns or exchanges.
  • Personalization: To customize and improve your shopping experience, including product recommendations.
  • Marketing: To send promotional emails, newsletters, and marketing communications (you can opt-out at any time by following the unsubscribe instructions in our emails).
  • Security: To monitor and maintain the security of our website and protect against fraud or unauthorized activity.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

 

3. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service. These service providers are only permitted to use your information to perform services on our behalf and are obligated to maintain confidentiality.

  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction. We will notify you via email or notice on our website of any change in ownership or uses of your personal information.

 

4. Security of Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data, such as credit card details, during transmission over the internet.
  • Payment Security: All payment transactions are processed through secure third-party payment gateways, and we do not store your credit card details on our servers.

However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience and analyze site performance. Cookies are small text files stored on your device that help us remember your preferences and track your activity on our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of our website (e.g., to remember items in your shopping cart).
  • Performance Cookies: Help us analyze website performance and usage, such as Google Analytics.
  • Functionality Cookies: Allow us to remember your preferences and personalize your experience.
  • Advertising Cookies: Used to deliver personalized ads and analyze the effectiveness of our advertising campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

 

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data under global privacy laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, USA, and other applicable laws in various jurisdictions. These rights may include:

  • Access: You can request a copy of the personal information we hold about you. We will provide you with the information we have in a structured, commonly used, and machine-readable format.

  • Correction: You have the right to request the correction of inaccurate or incomplete personal data we hold about you.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as when the data is necessary for fulfilling contractual obligations, legal compliance, or legitimate business interests.

  • Restriction of Processing: You may request us to restrict the processing of your personal data in certain circumstances (e.g., if you contest the accuracy of the data or if you object to the processing under certain legal bases).

  • Data Portability: In certain circumstances, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller, where technically feasible.

  • Objection to Marketing: You can opt out of receiving marketing communications from us at any time. You can unsubscribe from our promotional emails by following the instructions provided in each email, or by contacting us directly. Additionally, you can object to the use of your personal data for direct marketing purposes.

  • Cookie Preferences: You can manage your cookie preferences and opt out of non-essential cookies through your browser settings or by using the consent management tools available on our website. You can also withdraw your consent to cookies at any time.

If you wish to exercise any of these rights or have concerns about how we process your personal data, please contact us using the details provided below. In some jurisdictions, you may also have the right to lodge a complaint with the relevant data protection authority.

 

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

 

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer need your personal data, we will delete or anonymize it in accordance with applicable laws.

 

9. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated or controlled by Three Clovers Clothing. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features on our website. When we make changes, we will update the "Effective Date" at the top of this policy and notify you by posting the updated version on our website. We encourage you to periodically review this Privacy Policy for any updates.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Three Clovers Clothing
Email: support@threecloversclothing.com

 

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.